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Lexmark MS810n / MS810dn / MS810dtn

Lexmark MS810n / MS810dn / MS810dtn

Lexmark MX81x, MS81x, or MS71x ? A Delay or Long Pause (About Four Seconds) Occurs Between Print Jobs when Duplexing and Stapling

What you will see

Should you utilize the stapling option while printing in duplex (i.e., printing both paper sides); you might notice a pause of about four seconds between each print job.

Recommended solution

This interval between print jobs does not imply that an issue exists with the device. However, if you wish to improve the printer’s performance, Lexmark recommends you to update the printer’s engine code to E411 or E3 (E502 or higher).

How to download firmware

  1. Go to

  2. Type your printer model in the “Enter Product Name” field and click

    OR click on the picture of the correct printer model shown.

  3. Locate the “Downloads” tab.

  4. Select the version of the Operating System.

  5. Click the link available under "Firmware".

After downloading the firmware, proceed with any of the methods below to perform the update.

Firmware Flash MethodsInformation
Embedded Web Server (EWS) RecommendedOpen a browser and enter the IP address of the printer. Select Settings > Update Firmware.
USB utilityxref_SO4667_xref for the detailed steps.
USB thumb drivexref_HO3453_xref for the detailed steps.
FTPxref_HO487_xref for the detailed steps.
Printer File Loader (USB-Macintosh)xref_HO3465_xref for the detailed steps.

Still need help?

Please contact Lexmark Technical Support if you need additional assistance.
When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3865_xref.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


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