Skip to Content Information Center
Lexmark M5170

Lexmark M5170

'Print All Confidential Jobs' and 'Delete All Jobs' Options Are Not Available on Lexmark MS811dn


"Print All Confidential Jobs" and "Delete All Jobs" are options that help users to manage numerous confidential print jobs sent to the printer by allowing simultaneous printing or deleting. As of this writing, these options are NOT YET available in the Lexmark MS811dn model.

(Left-side image) A Lexmark T654 operator panel screen showing the options that are available for confidential print jobs. These options cannot be seen in the same menu for MS811 (Right-side image).

Engineering Changes (EC2)

The “Print All Confidential Jobs" and "Delete All Jobs" will be included in EC2 update. Customers are encouraged to update the printer’s firmware with EC2 or the latest code release to have these options available.

For the meantime, the confidential information sent to an MS811dn can either be printed or cleared one by one. For more information, please contact Lexmark 3rd Level Support.

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance.
When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these,.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


Was this article helpful?