Check if the printer detects the option as being installed by printing the Menu Settings Pages or accessing the printer’s Embedded Web Server (EWS). To do this:
- Using Menu Settings Pages:
From the printer’s Control Panel, navigate through: Settings > Reports > Menu Settings Pages.
Note: Look for the 4-bin mailbox option under “Installed Features”.
- Using Embedded Web Server (EWS)
Open a browser and enter the printer’s IP address. Navigate through: Settings > Reports > Device Settings > Look for “Installed Features”.