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Lexmark CX310

Lexmark CX310

The Resulting Scan Does Not Match the Original Document Due to Color Mismatch

Overview

Use the following procedures to help adjust your Lexmark multifunction color printers CX510, CX410, CX310, or XC2132 if the print quality they generate from their scan or copy functions looks significantly different than the original document.


How to perform Auto Color Adjust for printing


NOTE:
If the printer is not connected to the network, please proceed to the last section – How to manually set up the Copy settings.

StepActionClick Image to Enlarge
1

Open your Internet browser and type the printer's IP address (example: 192.168.1.35) in the browser's address field to access the printer's Embedded Web Server (EWS).

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2Click Settings found on the left-hand pane.
3Click Print Settings.
4Click Quality Menu.
5Click Color Adjust.
6Click the Color Adjust button.

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How to load the Color Adjust Copy and Scan Settings File

To automatically adjust the color balance and darkness for Copy, as well as any other scan modes (e.g., Scan to USB, Scan to Email, Fax, Scan to Document, and Scan to FTP), you may download and install the Color Adjust Copy and Scan (.ufc) file. Proceed with the following steps to download and install the file.


NOTES:

  • You only have to perform the steps one time; the default settings will be changed and saved in non-volatile memory (i.e., NVRAM).
  • If the printer is not connected to the network, please proceed to the last section – How to manually set up the Copy settings.

StepActionClick Image to Enlarge
1

Click the link Color Adjust Copy and Scan to start downloading the .ucf file and save it to your desktop.

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2

Open your Internet browser and type the printer's IP address (example: 192.168.1.35) in the browser's address field to access the printer's Embedded Web Server (EWS).

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3Click Settings found on the left-hand pane and then select Import/Export.
4Click Import Settings File.
5Click the Browse button and look for the.ucf file that you have downloaded.
6Click the Submit button.
Note:
Importing the settings file may cause the device to reset.
7The window should show "File Received" if the import was successful. You may click Return to go back to the Home screen.

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How to manually adjust the color settings using Scan To Network

If you have the Scan To Network application configured, you can use it to manually adjust the color settings.

StepActionClick Image to Enlarge
1

Open your Internet browser and type the printer's IP address (example: 192.168.1.35) in the browser's address field to access the printer's Embedded Web Server (EWS).

No Image
2

In the printer's EWS, navigate through: Settings > Apps > Apps Management > Scan To Network > Configure > (Select the scan destination you want to change).

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3

Set the following:

  • Darkness = 4
  • Color = On
  • Content = Text/Photo

See the right-hand image as a sample.

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How to manually set up the color balance using the control panel

If the printer is not connected to the network (i.e., the printer is connected via USB only, or used as a standalone copier), the subsequent procedures will guide you through the manual Copy settings set-up using the printer’s Control panel.


NOTES:

  • The CX310, CX410 and CX510/XC2132 each have a different control panel.
  • The images shown in the subsequent steps use the CX510 control panel but is also applicable to CX410.
  • No way exists to set up color balance in the CX310 control panel; therefore, steps involving network connection as discussed above, is required.

To manually set the correct copy/scan settings to improve color reproduction, the DARKNESS setting needs to be 1-Click lighter (number 4 instead of 5). To go lighter, click the minus sign. The image below shows the correct darkness setting.

Click Image to Enlarge
Follow the position of the dot as pointed to by the red arrow in the image to achieve optimal darkness settings.

In addition, the COLOR BALANCE settings need to be changed from default. The color balance has three settings: CYAN-RED, MAGENTA-GREEN and YELLOW-BLUE. Use the right arrow from the image above to get to Advanced Imaging, select COLOR BALANCE, and then follow the steps below.

StepAction
1

The CYAN-RED needs to be 2-Clicks toward the RED from center (i.e., two clicks to the right).

2

The MAGENTA-GREEN needs 1-Click toward MAGENTA from center (i.e., one click left).

3

The YELLOW-BLUE needs 1-Click toward YELLOW from center (i.e., one click left).
Note:
The color balance final setting should be as shown in the image below.

Click Image to Enlarge
4

Press the green check mark in the lower-right corner to submit the changes.

After the above procedure, continue with these steps to permanently set the copy/scan darkness settings and color balance.

StepActionClick Image to Enlarge
1Press
(for CX510/XC2132) or
(for CX410) found in the lower-right corner of the screen.
2Press SETTINGS.
3Press COPY SETTINGS.
4Under Copy settings, set TEXT/PHOTO for Content Type, and then press SUBMIT.
5Set the DARKNESS to 4, which is one press on the left button, and then press SUBMIT.
6Press the COLOR BALANCE setting.
7

Set Color Balance settings as follows:

  • CYAN-RED two press to the right
  • MAGENTA-GREEN one press to the left
  • YELLOW-BLUE one press to the left

Press SUBMIT.

8The correct color balance setting should look like the right-hand image.

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Contacting Lexmark

If you require additional assistance, please close this window and locate

Get In Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need your printer model/machine type and serial number (SN). Should you need help locating these, How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510.

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID: SO7716

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