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Lexmark CX310

Lexmark CX310

Missing wireless settings in the Virtual Configuration Center (VCC) configuration file exported from the printer

What you will see

When using a VCC bundle.zip file in configuring the printer wireless settings, the network compatibility entry or field in the printer’s EWS is missing. Refer to Exporting or importing the Virtual Configuration Center (VCC) Bundle.ZIP configuration file for the steps how VCC configuration file is exported.

In this screen shot, network compatibility field is encircled in

red

.

NOTE:

This issue happens when NPA ID "WLAN_NETWORK_MODE" is missing.

Solution

Updating the printer firmware will fix the issue. Please contact Lexmark Technical Support to acquire the latest firmware.


NOTE:
The Lexmark representative might ask for the printer's current firmware level. Please refer to this link Checking the latest Lexmark printer firmware for the steps. Once you obtain the file, you may proceed and update the firmware by following the steps from this link Updating the Lexmark printer firmware.

LEGACY ID: SO8080

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