Affected products
Click
Properties
in the title section above.Issue description
The Printer is posting a 42.91 Printer Region Mismatch error after installing an Aftermarket Toner Cartridge. It has been reported that the end user has the correct Toner Cartridge Part Number and has even tried a different toner cartridge and was still getting the same error message.
Solution
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:Affected printer model/'s
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8809