Wireless Printer Will Not Boot Up When Using 802.1x Security

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A wireless-connected (MarkNet N8352) printer fails to boot up when using 802.1x-Radius security. However, when a wired connection is used, the printer boots up without hesitation.

Affected products

This issue was first seen on a MX410, however, it is possible this issue may be seen on printers with similar firmware architecture.

Fix

Check your printer's latest EC firmware release notes to identify this fix. Otherwise, contact Lexmark Technical Support and reference this article ID#SO7841

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Still need help?

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NOTE: When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID: SO7841