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Lexmark XM9165

Lexmark XM9165

Unable to Import CSV File with Swedish Characters to Address Book

What you will see

You cannot import a CSV* file (e.g., fax shortcuts) with Swedish characters to Address Book. The Swedish letters (e.g.,
) on the file, which have been exported from Address Book app, assume a different symbol during the import process and this results in an Incorrect Format error.

*Comma Separated Values


By design, the Address Book app uses UTF-8encoding; however, the Swedish characters encounter interpretation problems and cannot be imported using this format.

Recommended solution

To resolve this issue, manually change the exported CSV format from UTF-8 to ISO-8859 encoding. Click here to view image.

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