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Lexmark XM9165

Lexmark XM9165

Print Jobs via LPM Serverless Do Not Complete when Session Is Terminated

What you will see

When printing multiple documents through the Lexmark Print Management (LPM) Serverless Print Release app and then you log out (manual or auto) while the jobs are being printed, the printer does not complete the job.

Affected products

Any compatible MFP with LPM Serverless Print Release version 1.1.3 or below installed.

Recommended solution

Update the LPM Serverless Printer Release app to version 1.1.5.

To obtain this version, please contact your next level of support or Lexmark Technical Support and reference this article ID. Support personnel can assist with the update procedure if necessary.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.

Additional information may be requested by the support agent.


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