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Lexmark XM9165

Lexmark XM9165

LPM SaaS ? Unable to Add Users via Bulk Upload

What you will see

You may encounter the following error when uploading multiple users to Lexmark Print Management (LPM) Software-as-a-Service (SaaS) via Bulk Upload:

Recommended action

Log in to this LPM v2.0 website to perform administrative functions.


LPM SaaS has been updated to version 2.0 with the above website for user administration.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.

The support agent may request additional information.


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