Skip to Content Information Center
Lexmark XM9165

Lexmark XM9165

Green or Yellow Rectangles Surrounding Icons on Home Screen on CX510, MX610de, MX611, MX71x Series, MX81x Series and MX91x Series MFPs


hat you will see

After updating firmware, you see unwanted rectangles surrounding certain icons.

Affected products

This issue was first seen on a CX510, however, printers that share similar firmware architecture may exhibit the same issue.


Starting with LW50.##.P543, additional support for the new 508 kit — as part of section 508 amendment by the US government to the Rehabilitation Act of 1973 — added these additional visual markers.

Suggested remedy

If you would like to remove these additional markers, please Contact Lexmark Technical Support and reference this article ID to explore a possible solution.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.

When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.


Was this article helpful?