What you will see
The folder created on a Windows Server 2012 may have incorrect permissions when the “Scan to Network – Create Directory” value is set to “Yes – Create and Set Permission”.
NOTE: This setting is found on the Lexmark Management Console (LMC) > Solutions tab > PrintReleasev2 > Configuration menu.
Affected products
See supported printers list on the Lexmark Print Management (LPM) Administrator’s Guide.
Recommended solution
Make sure to enable the .NET framework 3.5 in the Windows Server 2012.
See this Windows support site for steps to activate this feature.
NOTE: The third-party product discussed in this article is manufactured by companies that are independent of Lexmark. Lexmark makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Explanation
An LPM executable, that helps set permissions, appears to have a dependency on .NET Framework 3.5.
Lexmark Document Distributor (LDD) installs the .NET Framework 3.5 upon Client Software installation; however, it still requires activation.
Still need help?
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NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.The support agent may request additional information.
LEGACY ID: SO7713