When you copy a document and use the hole punch feature of the printer with Tray 5 set as the default, the feature will be grayed out and will be disabled.
| Should this issue occur, check the paper settings for each tray and make sure they match the media loaded in the printer.
| Check how the paper is fed and check whether the tray supports Log edge feeding (LEF) or Short edge feeding (SEF).
| Perform a Power-On Reset (POR) and check if the same behavior occurs.
Still need help?
If you require additional assistance, please close this window and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: TE821