What you will see
Virtual Configuratin Center (VCC) is not extracting certain encryption values for 802.11x-Radius, and the printer, equipped with a MarkNet N8352 wireless card, fails to show the password " ********** " as expected in the embedded web server.
This issue was first seen on a CX510, however, any printer that shares similar firmware may show similar symptoms.
Check your printer's latest xref_TE488_xref to identify this fix. Otherwise, contact Lexmark Technical Support to request PE firmware LW50.##.P567 or greater. If not available, then request that this firmware be made available for your printer.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7837