Skip to Content Information Center
Lexmark MX912

Lexmark MX912

Not your product?

Printer Posts `Paper Jam, Open Doors G, H and J and Clear Jammed Paper. [200]?

Affected Products:

Single-Function: MS911

Multifunction: MX91x

Issue Description:

A 200 paper jam error appears on the printer. These sample images show the actual error seen on the printer.

MS911 Control PanelMX911 Control Panel

Solution:

  1. Check any paper jammed in door G.

  2. Unlatch the finisher and gently move it away from the printer.

    • Check the cable between the Horizontal Transfer Unit and the finisher to see whether it has become disconnected, as shown in this image below:

    • If the cable is disconnected, power off the printer and reconnect the cable as shown in image (B).

  3. Move the finisher back into position and re-latch the finisher to the printer.

  4. Power the printer back on and try to print a test page to see whether the error reoccurs.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

LEGACY ID: SO8082
Was this article helpful?
Top