What you will see
You will encounter either of the following scenarios:
When using Badge Login… | When using Manual Login… |
The “Logout” button is missing. | The printer will hang up on the Enter User ID screen. Click here to see image. Note: The printer is unresponsive and will require a restart. |
This happens only when your T656 printer is on P022 firmware.
TIP! Refer to the Firmware Updates instructions to view steps on how to check current firmware code.
Recommended solution
To resolve this issue, update the printer’s firmware to P035 or the latest.
To obtain this version, please contact Lexmark Technical Support and reference this article ID. Support personnel can assist with the update procedure if necessary.
NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.
Additional information may be requested by the support agent.
LEGACY ID: SO7569