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Lexmark MX912

Lexmark MX912

Communication Error Displays when Selecting or Editing Bookmarks on MVE v2.1.4

What you will see

The following error may appear when selecting or editing a bookmark on MarkVision Enterprise (MVE) version 2.1.4:

This happens when you select or edit any preexisting bookmarks set with “Out of Conformance” criteria prior to MVE 2.1.4 upgrade.

Affected products

See supported printers list found on the MarkVision Enterprise Release Notes.

Recommended solution

To resolve this issue, delete the preexisting bookmark with an “Out of Conformance” criterion and recreate it. To do so, open MVE and select Manage bookmarks.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
NOTE:
In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.

Additional information may be requested by the support agent.

LEGACY ID: SO7694

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