Properties in the title section above.
What you will see
When the user selects "Reset all usage now" in Device Quota, Department Usage data still exists.
Updating the Device Quota to version 18.104.22.168 will fix the issue. Please contact Lexmark Technical Support to acquire a copy of the app version 22.214.171.124
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:
- Name and version of the solution
- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8555