CX820, CX825, CX860, XC6152, XC6153, XC8155, XC8160, XC8163
The printer posts a 39.01 Complex Page error message w
hen scanning a document from the automatic document feeder (ADF).
Power the printer Off for one minute and power it back On.
If the issue persists after powering the printer On and performing a scan using the ADF, make sure to update the printer firmware to the Latest Printer Firmware.
For steps on how to download and update the printer firmware, please refer to KB Article xref_HO550_xref.
Should the issue still appear, please refer to Still need help section in contacting Lexmark Technical Support.
Still need help?
Have the following available when
contacting Lexmark Technical Support;
LEGACY ID: SO8925