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Lexmark XC8155

Lexmark XC8155

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Diagnosing copy quality defects

Issue description

  • It is hard to determine whether the print quality issue is related to the printer or scanner.
  • The print quality test pages in printer are not very useful for detecting/judging scanner quality issues.
  • The copy function may remove colors or lighten them up due to copy settings like background removal and content type.

Solution

  • To start with the troubleshooting, print off and copy/scan the set of copy quality test pages.
  • This duplex page was generated to help determine if the ADF or flatbed scanner are functioning properly to avoid any type of service.
  • Some copy issues can be fixed by cleaning the glass on the ADF or flatbed scanner as well as change the copy settings to improve the output.
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