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Lexmark CX825

Lexmark CX825

417.33 Error when using the mailbox output option

Issue description

When trying to print to one of the output mailbox bins, the printer will display a 417.33.


To resolve this issue, update the printer with the latest firmware version available in theDriver & downloads support site. Please refer to the Firmware Update Instructions for steps in updating the printer firmware.

If the issue persists, search for more information related to this issue or contact support for further assistance.

Service action

If the printer is already on the latest version, please refer to Paper jam errors caused by loose chads from Hole Punch unit for additional troubleshooting.

If issue persists, follow the Mailbox transport jam service check in MobileTech.

Should there be additional concerns or questions, contact the next level of support for further diagnosis.

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