Multifunction: CX725, CX727, CX820, CX825, CX827, CX860, XC4143, XC4150, XC4153, XC6152, XC6153, XC8155, XC8160, XC8163
Letters that use umlauts are omitted from w
örds(w rds) on a printed page. This appears to be more common when using fonts other than New Times Roman and results can vary based on your font's pitch or size.
For example, letters
ä entirely void from words.
Try a different font and font pitch for troubleshooting purposes. Otherwise, a PE-released version of firmware PP.021.065 RIP, or greater, is available to address this issue. Please contact Lexmark Technical Support and reference this article ID#to inquire about obtaining this firmware.
You may be asked to escalate this issue to verify both causation and your printer's configuration settings.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer serial number
Toner/imaging unit/waste toner bottle part number and serial number
Name and version of the solution
If you need help locating your printer model and serial number,xref_HO3428_xref
LEGACY ID: SO7908