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Lexmark XC8155

Lexmark CX8xx, XC61xx, XC81xx: Print Quality Diagnosis ? Unexpected Black Areas Seen in Output Copies

Affected Products:

Multifunction: CX860, CX825, CX820, XC8160, XC8163, XC8155, XC6152, XC6153

Issue Description:

The resulting copies show black areas where an original document has missing sections (i.e., hole punches, folded corners, staple holes, etc.).

Sample Output Copy

Possible Cause:

It is most likely that you are copying from the Automatic Document Feeder (ADF) with the “Adjust ADF Skew” setting ON.


This setting should be off by default. The following examples show the difference with the copy results when "Adjust ADF Skew" is ON and OFF.

Resulting copy: Adjust ADF Skew = OFF

Resulting copy: Adjust ADF Skew = ON


There are two ways to avoid getting this kind of output copy.

Resolution 1. Turn OFF "Adjust ADF Skew."

To do this, navigate through Settings > Copy > Admin Controls > Adjust ADF Skew > Select OFF.

Resolution 2. Copy the original using the scanner flatbed.


The "Adjust ADF Skew" setting does not apply to copies using the flatbed.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number


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