Single-Function: CS720, CS725, CS727, CS728, C4150, CS820, CS827 and C6160
Multifunction: CX725, CX727, XC4140, XC4143, XC4150, XC4153, CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160 and XC8163
Cyan, magenta, and yellow color bands appear on the print out. A developer roll power contact produces this issue wherein two cables have been shorted together. Please see sample print quality pages below:
|Print Quality Pages|
|Black shorted to yellow ||Cyan shorted to yellow||Magenta shorted to yellow|
Replace the Developer roll power contact.
No further troubleshooting for this issue.
Make sure to validate the part number at the Lexmark part store before ordering.
Please refer to Lexmark.com to get part numbers for the Toner Cartridge and Imaging Unit.
- 41X0086 – Developer Roll Power Contact
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer serial number
Toner/imaging unit/waste toner bottle part number and serial number
LEGACY ID: SO8449