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Lexmark XC8155

Lexmark XC8155

Lexmark CX82x, CX860 and XCxxxx: 39.01 Complex Page Appears when Scanning Pages from the Automatic Document Feeder (ADF)

Affected Products:

Multifunction:

CX820, CX825, CX860, XC6152, XC6153, XC8155, XC8160, XC8163

Issue Description:

The printer posts a 39.01 Complex Page error message w

hen scanning a document from the automatic document feeder (ADF).

Solution:

  1. Power the printer Off for one minute and power it back On.

  2. If the issue persists after powering the printer On and performing a scan using the ADF, make sure to update the printer firmware to the Latest Printer Firmware.

    Note:

    For steps on how to download and update the printer firmware, please refer to KB Article xref_HO550_xref.

  3. Should the issue still appear, please refer to Still need help section in contacting Lexmark Technical Support.

Still need help?

Have the following available when

contacting Lexmark Technical Support;

LEGACY ID: SO8925

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