Affected Products:
Multifunction: CX860, XC8160 and XC8163
Issue Description:
The Lexmark CX860 multi-function printer can utilize ultra-high yield toner cartridges. This offers lower cost per page, which is ideal for high-volume printing. Ultra-high yield cartridges are bigger compared to the regular ones. This is why bottle insert covers must be removed in order for these special cartridges to fit. This document will describe the process of removing the printer’s bottle insert cover.
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Size comparison of a regular yield cartridge (A) and an ultra-high yield cartridge (B). | Bottle insert covers (A) that need to be removed for an ultra-high yield cartridge to fit. |
Note: Ultra-high yield toner cartridges part number for CX860:
82K1UK0 – Black
82K1UC0 – Cyan
82K1UM0 – Magenta
82K1UY0 – Yellow
How to Remove Bottle Insert Covers:
Remove four screws encircled in red and set them aside.
Grasp green handles and pull each cartridge out about three inches, then grasp a bottle insert cover and pull it out to remove.
Replace all four screws as shown, then completely reinsert the cartridges and close front door.
Note:
If you encounter difficulties removing the covers, please contact Lexmark Technical Support for proper guidance.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
LEGACY ID: HO4060