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Lexmark CX860

Lexmark CX860

Lexmark Smart Card Authenticator: Scan to Homedirectory is Not Working

Affected Products:

Solution: Smart Card Authentication

Multifunction: CX725, CX727, CX820, CX825, CX827, CX860, XC4143, XC4150, XC4153, XC6152, XC6153, XC8155, XC8160, XC8163

Issue Description:

You are not able to scan to the Home Directory when SCAC is installed on the device.

Solution:

A PE-released version of firmware PP.022.076, or later,is known to address this issue.

Please contact Lexmark Technical Support and reference this article ID# SO7973 when inquiring about obtaining this firmware.


NOTE:

You may be asked to escalate this issue to confirm both causation and your printer's configuration settings.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Name and version of the solution

LEGACY ID: SO7973

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