Bad Request error message when importing a configuration file

Issue description

Importing a configuration file – by accessing the printer IP address on a browser, selecting Import Configuration, browsing the exported zipped file, and clicking Import – results in a “Bad Request” error appearing on the computer screen.

Solution

Updating the printer firmware fixes the issue. Please contact Lexmark Technical Support to acquire the firmware fix.

Note:  The Lexmark representative might ask for the printer current firmware level. Please refer to Checking the latest Lexmark printer firmware for the steps. Once you obtain the file, you may proceed and update the firmware by opening a browser, then enter the printer IP address, select Settings > Device > Update Firmware.