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Lexmark CX825

Lexmark CX825

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Lexmark CX/CS8xx and XC/Cxxxx: How to Locate the Printer Supplies Serial Numbers and Part Numbers

Affected Products:

Single-Function: CS820, CS827 and C6160

Multifunction: CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160 and XC8163

Issue Description:

When contacting Lexmark Technical Support or arranging warranty replacement for supplies-related issues, you will need to know the Serial Number (SN) and Part Number (PN) of the supplies in question. This article explains how to find this information on the Toner cartridge, Photoconductor Unit (PCU), and Developer Unit (DU).

Locating the Label:

Refer to the locations the red arrow points to in the right-hand images below.

Toner Cartridge

  • (A)

    – Part number

  • (B)

    – Serial number

Developer Unit (DU)

  • (A)

    – Part number

  • (B)

    – Serial number

Photoconductor Unit (PCU)

  • Image A – Part number

  • Image B – Serial number

Image A

Image B

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Toner/imaging unit/waste toner bottle part number and serial number

LEGACY ID: HO4011
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