Before proceeding, make sure to fill out the Main escalation information requirement and gather the Enterprise solution primary escalation requirements.
Clear description of the issue, with screen shots if necessary
Required to start working on the issue
Account involved in the issue
To check if the issue is account-specific or not
LEGACY ID: FA874
App‑specific requirements for Lexmark Solutions Platform (LSP)
App‑specific requirements for Lexmark Fleet Manager (LFM)