What you will see
You are unable to store the stated number of shortcuts as shown in the EWS. For example, 294 of 500 space used, as seen in the illustration below.
In this case, the number 500 equates to an estimated number of shortcuts for all shortcut types such as e-mail, fax, and FTP. Moreover, longer shortcuts containing more characters diminish the total amount of memory allocated for shortcuts.
The following recommendations may help free up memory resources in order to store more shortcuts on the device:
- Shorten the name of the shortcut.
- Delete shortcuts that have not been used for a long time.
- This will not alleviate running out of memory, but you may try updating your firmware, which now more accurately reflects the available memory consumed by shortcuts.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7827