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Lexmark CX827

Lexmark CX827

Shipping Tape Found on the Staple Holster of the Multi-Position Staple Punch Finisher

What you will


Tape is seen in the stapler area and on the actual staple cartridge of the multi-position staple, hole punch finisher.

These strategically placed pieces of tape are intended to protect the entire stapler assembly during shipment.

Tape locations

Stapler assembly

Staple cartridge (holster)

Affected products

  • CX825, CX860, XC8155, XC8160
  • 42K1597, 98 Tall Multi-position staple, hole punch finisher
  • 42K1267, 68 Short Multi-position staple, hole punch finisher

Impact of not removing the tape

No physical damage should result from not removing this tape.

When to remove the tape

You should remove this tape during the first refill session; however, removal of this tape during the original installation of the finisher is not necessary.

What not to do! Do not attempt to reach into the finisher to remove the tape.

Follow one of these two methods for removing the tape:

Method 1: When cartridge exhausted

  1. Follow the instructions as they appear on the control panel when the cartridge indicates replacement has become necessary.

  1. You will see the tape when you open the staple access door.

  1. Pull on the green release lever.


    These instructions are on the inside of the staple door.

  1. Remove the tape from the holster. Follow the replacing the staple cartridge instructions. See also the User's Guide reference to Replacing the staple cartridge in the multi-position staple, hole punch finisher.

Method 2: Before cartridge is exhausted

  1. Select the Status/Supplies on the control panel.

  2. Select Hardware.

  3. Scroll down the screen and look for Staples, Status OK.

  4. Select Staples.

  5. Select Replace Staples Now.

  6. Follow the same procedure for replacing the staple cartridge.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.

When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.


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