W
hat you will seeThe Lexmark CX825dte suddenly disconnects from the network for up to 15 minutes.
Suggested remedy
A PE-released version of firmware PP.022.075, or later, addresses this issue. Please contact Lexmark Technical Support and reference this article ID# SO7963 to inquire about obtaining this firmware.
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NOTE: When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7963
Audience: Lexmark and Support Partners
Additional information
See xref_TE363_xref to check for firmware availability; otherwise, contact your next level of support to obtain firmware specific your customer's printer model.
LEGACY ID: SO7963