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Lexmark MS617

Reduced or Enlarged Print Output Appears on the Second Page when Printing in Duplex Mode

What you will see

The second page of the printout comes out reduced or enlarged. This happens only when printing duplex (double-sided) with mixed resolutions. See sample images below.
NOTE:
Please click images to enlarge them.

Normal Printout First PageNormal Printout Second PageEnlarged Printout Second PageReduced Printout Second Page

Suggested remedy

Please contact Lexmark Technical Support for assistance in updating the printer’s

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information.

NOTE:

When calling for support, you will need your printer model/machine type and serial number (SN). Should you need help locating these.

Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID: SO7778

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