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Lexmark MS312

Lexmark MX/MXxxx, MB/B2xxx and XM/Mxxxx: Unable to Load Paper into the Multipurpose Feeder (MPF)

Affected Products:

Single-Function: B2338, B2442, B2546, B2650, M1145, M3150, M3250, MS310, MS321, MS410, MS421, MS51x, MS521, MS61x, MS621, MS71x, MS81x, MS72x, MS82x, M52xx, B2865

Multifunction: MB2442, MB2338, MB2546, MB2650, MX41x, MX421, MX51x, MX52x, MX61x, MX622, XM1145, XM1242, XM1246, XM3150, XM3250, MX71x, MX81x, MX72x, MX82x, MB2770, XM53xx, XM73x

Issue Description:

There is an issue that exists where a hundred sheets of paper can not be loaded

into the Multipurpose Feeder (MPF) at the

same time

because of a plastic bail.


To resolve this issue, load paper in two smaller stacks or lift the bail as shown in the image, when loading a stack of paper.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number