The Tray 4 option is not available when navigating through the Printer Properties > Configuration Tab on a Lexmark MS510. This occurs when using specific Universal Printer Driver (UPD) versions; i.e., UPD v2 XL 22.214.171.124 and XL 126.96.36.199.
NOTE:Tray 4 is available with a Lexmark MX510 printer using the same driver version.
See sample illustration below:
|Tray 4 Not Available with MS510 via UPD v2 XL 188.8.131.52|
|Tray 4 Not Available with MS510 via UPD XL 184.108.40.206|
|Tray 4 Available with MX510 via UPD v2 XL 220.127.116.11|
|Click Images to Enlarge|
To resolve this issue, your printer driver needs to be replaced. Please contact Lexmark Technical Support to obtain private builds for these UPD packages.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating this, xref_HO3864_xref.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7449