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Lexmark MS312

A Message 'Wait for 10 Seconds Before Powering ON the Device' Is Displayed In the Middle of Printing Operation

What you will see

The printer posts an intervention message “Wait for 10 seconds before powering on the device” during printing process.

Suggested Remedy

Typically there is no service or parts required to fix this issue. It is recommended to update the printer's firmware to code level EC4 or the latest. Click the link to know xref_HO550_xref.

Should message persist or if you are having difficulties performing the firmware update, please contact Lexmark Technical Support.

Contacting Lexmark

If you require additional assistance, please close this window and locate

Get In Touch with Lexmark! for contact information.
When calling for support, you will need your printer model/machine type and serial number (SN). Should you need help locating these, xref_HO3864_xref.

Please be near the products described in this article to expedite the support process and reduce callbacks.