The Papercut App using a Go Daddy certificate that uses port 9192 experiences slow authentication.
You need to contact the Papercut support team for assistance in rectifying this issue. They have the latest version of the app supporting Go Daddy certificate that uses fast https connection. Papercut is already aware of this issue and it has been escalated to the Papercut development team.
NOTE: Lexmark only supports the certificate of the app developed by Papercut.
If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:
- Name and version of the solution
- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8387