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Lexmark MS911

Lexmark MS911

Fixing the cartridge history in the printer supplies history report

Issue description

In the Cloud Fleet Management (CFM) portal, the supply levels are shown. However, when generating the Printer Supplies History reports, there is no data found on the cartridge history information.

Solution

The supply history is not kept, only the supply levels are available.

This is a limitation of the affected models.

LEGACY ID: SO8879

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