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Lexmark XM1135

Lexmark XM1135

Network TWAIN Profile Limit Prevents Communication with The Scanner

What you will see

Exceeding the limit 10 scan profiles stored on the printer could result in the following errors:

  • Unable to communicate with scanner
  • Network Communication Error (device query)


Connection:Network TWAIN
Number of Users: Multiple users or one user with many scan applications open at once
Applications Affected:TWAIN aware applications including Lexmark's Printer Home

Suggested Remedies

  • Profile removal via EWS
  • Cancel Scan Profiles
  • Manual scan profile removal from the operator panel

Profile removal via EWS


Enter your printer's TCP/IP address into your browser's address field.
Look for Address value on a printed Network Settings page if unsure of the device TCP/IP address.

  1. Click on Settings.

  2. Click on Manage Profiles found under Other Settings.

  3. Click on one of the profiles that you would like to delete.

  4. Click on Delete Entry.

  5. Click on Delete Entry again.

  6. Repeat this process if necessary.

Click here for illustration of profile deletion.

*Embeded Web Server

Cancel Scan Profiles

Powering the printer Off may help identify open listeners on individual PCs by displaying a different type of Network Communication Error message.


Manual "Scan Profile" removal from the operator panel


or a similar looking button after selecting your profile. Repeat this procedure as necessary.

Still Need Help?

If you require additional assistance, please see Contact information.
When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.


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