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Lexmark XM1145

Lexmark XM1145

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241.42 Paper Jam Error Code

Defect Symptom

241.42 Paper Jam – Motor1: (Pick/Lift) motor under speed error reported.

Customer Repair Action & Troubleshooting

  1. Verify paper level in tray is below max fill line.

  2. Make sure the side and rear guides in tray are set to correct media size; then load paper without snuggling guides against the paper.

  3. Make sure the paper isn't wavy, curled, or damaged. If so, flip or replace media.

Repair Sequence 1 (Copy into Siebel)

  1. Verify ACM Pick Tires are clean and installed correctly. Replace if dirty, worn, or damaged.

  2. Replace the Paper Tray.

  3. Replace the ACM Assembly.

Parts repair 1

For MS/X310/410: 40X8303 – 250-sheet Paper Tray 41X0918 – Pick Tire 41X0919 – ACM Assembly

For MS/X51x: 40X8305 – 250-sheet Paper Tray 41X0958 – Pick Tire 41X0959 – ACM Assembly

For MX/X61x: 40X8086 – 550-sheet Paper Tray 41X0958 – Pick Tire 41X0959 – ACM Assembly

Repair sequence 2 (Copy into Siebel)

N/A

Parts repair 2

N/A

LEGACY ID: SO7313
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