What you will see
The Fax Forward app does NOT forward Tagged Image File Format (TIFF) faxes to the network share. As a result, the succeeding/incoming faxes fail because of the current fax job that is stuck in the queue.
NOTE: Any other file format (e.g., PDF, JPEG, etc.) works fine and faxes are forwarded to the network share.
Functioning as designed
By design, the Fax Forward app requires a hard drive in order to forward to TIFF. Without a hard drive, you have to use any other format other than TIFF.
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NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: FA967