What you will see
After inserting a NEW Imaging unit, a white/smudge type of print defect occurs, repeating at a 37mm (1-1/2") frequency.
Toner contamination on the charge roll of the new Imaging Unit.
This print defect will normally clear up in the first 30-40 pages or with continuous printing using the new Imaging Unit.
If the defect is still present after that, contact Lexmark Technical Support to replace the Imaging Unit.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3864_xref.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7157