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Lexmark XM1135

Lexmark XM1135

The Resulting Scanned or Copied Image Is Clipped or Incomplete

What you will see

When scanning using the Automatic document feeder (ADF), the output image will not contain the entire image that was scanned. The output can be any of the following:

  • Clipped trailing edge (i.e., Bottom of front pages or top of duplex pages)
  • Horizontal sections are either missing or compressed.

Click Images to Enlarge
Example of good scan result
Original documentResulting scan - compressedExample of clipped portion of the page

Recommended solution

If the bottom or top portion of the resulting scan image is clipped, Lexmark advises that you utilize the scanner flatbed. However, when the use of ADF is necessary, especially when scanning multiple documents, enable “Edge to Edge” scanning from the printer’s menu settings. See steps below:

1Press Menu.
2Select Settings.
3Select Copy settings.
4Toggle Scan edge to edge setting to "On".
"Off" is the printer's factory setting.
5Press Submit.

Still need help?

If you require additional assistance, please close this window and locate Get In Touch with Lexmark! for contact information.
When calling for support, you will need your printer model/machine type and serial number (SN). Should you need help locating these.

Please be near the products described in this article to expedite the support process and reduce callbacks.


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