All Apple® iOS devices running version 10 or later
ScanCenter application performing a scan-to-network folder (SNF) with PDF file types
PDFs e-mailed from client PC to a portable iPhone or iPad
All printers seen under
E-mails containing attached PDF files are unreadable when opened with the default PDFviewer inApple's iOS.
A remedy is to open the file with an alternative Adobe® viewer. However, a more permanent firmware (FW) fix is available that addresses a PDF issue with 1-bit mono images. To obtain this firmware, contact Lexmark Technical Support.
Products: Lexmark CX / XC 72x, 82x, 86x and others*
FW fix level: xx.032.104 and later
Products: Lexmark MX / CX / XM / XC 31x, 41x, 51x, 61x, 71x, 81x and others*
FW fix level: LW63.xx.P687 and later*x – A variable value that is specific to the model and product model number.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer serial number
Software / Solution
LEGACY ID: SO8286