Skip to Content Information Center
Lexmark MX511

Lexmark MX511

The Fax Recipient Receives Blurry Pages when Sender Is Using Lexmark XM1145 to Send Fax

Affected Products:

Multifunction: XM1140 Lexmark XM1145

Issue Description:

When sending fax using a Lexmark XM1145, the recipient may report back to you that the received fax document is blurry or pixilated. See a sample fax printout below:

Solution:

To rectify this issue, you need to update the printer’s firmware to the latest PE release code (P262 or higher).

Please contact Lexmark Technical Support to acquire the firmware fix.

Note:

The Lexmark representative might ask for the printer's current firmware level. Please refer to xref_Check_xref for the steps. Once you obtain the file, you may proceed and update the firmware by following the steps from Badge Reader Does Not Work when Printer Is in Standby and Sleep Mode.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • xref_HO4041_xref

LEGACY ID: SO7469

Je bil ta članek koristen?
Top