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Lexmark MX511

Lexmark MX511

The Automatic Redial Feature Dials 'Two' Times for a No Answer Reply from the Recipient Fax Machine

What you will see

The fax function...Redials the phone number... And, this is regardless of the actual setting...
Automatic Redial

Two times when "No answer" is detacted...

For example, Automatic Redial set via Settings > Fax Settings > Analog Fax Setup

Affected Products

CX, XC, MX and XM Series products; i.e., MX811de

Explanation

This behavior is functioning as designed and differs from normal redial frequency with normal transmission 'Busy' or 'Error' scenarios.

Still Need Help?

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NOTE:
When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID: SO7583

Audience: Lexmark and Support Partners

Additional Information

LEGACY ID: SO7583

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