Skip to Content Information Center
Lexmark XM1145

Lexmark XM1145

Fax-related messages appear on the Control Panel when using “0” as shortcut

Issue description

After selecting a profile with a 0 shortcut number (e.g., Scan to Network, Scan to Email, or Scan to FTP shortcut profile) or pressing #0 on the printer’s numeric keypad, any of the following messages may appear:

Affected printers

This has been seen on Lexmark MX310 and CX310 models.

Manual Fax Disabled

Manual Fax turned off in Fax Server Mode

Manual Fax options if it is enabled.


Use values 1-99999 when creating shortcuts.

By default, shortcut number 0 or #0 works as a manual fax shortcut number.

If the issue persists, search for more information related to this issue or contact support for further assistance.


Was this article helpful?