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Lexmark MX511

Lexmark MX511

The Fax 'Auto-answer' and 'Manual Answer' Settings Are Not Working Together on the MX510 MFP

W

hat you will see

When Auto-answer and Manual answer fax settings are both enabled, only one of the enabled settings works properly.

Affected products

This issue was first seen on the MX51x Series of MFPs; however, printers with similar firmware architecture may possibly exhibit this issue.

Suggested remedy

Try the following fax setting values:

  • Enable Line connected Detection - Off
  • Enable Line in Wrong jack - On
  • Enable extension in use - On
  • Behind PABX - Yes

Analog Fax Setup locations

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.


NOTE:
When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID: SO7853

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