Paper repeatedly jams whenever the printer tries to print on both sides of the paper (front and back). The printer displays a Paper Jam message, open front door to clear duplex. The accompanying numeric error code is 230.01. This means the printer has detected a sheet of paper or other print media jammed in the duplex area.
Note: You can select Show areas on the printer’s control panel to view images that will help you locate where the jam is occurring. Once the paper path is completely cleared of all jammed paper/media, the printer should resume normal printing.